OverWatch - Software - V9 Firmware Update and Installation Test

OverWatch - Software - V9 Firmware Update and Installation Test

Notes
Before applying the update, understand and ensure the following:
  • Follow all steps in this procedure, exactly as written and in the correct order. If this procedure is not followed, the update will not be successful. Do not modify or deviate from this procedure and ensure the update is completed while remaining next to the machine.
  • Use a personal phone rather than a corporate phone. The update process requires solid 2-way communication between the web browser and the OverWatch ECU over WiFi. A corporate phone or tablet generally will run security software that will interfere with the update process.
  • If you are using an iPhone, use the Safari web browser.
  • If you are using an Android phone, use the Firefox web browser. Firefox is available for Android on the Google Play Store.
  • Make sure there are no other applications running except the web browser.
  • Under some circumstances, a two step process is implemented by the updater. If the update has stopped in the mid point of that two step process, then the second half must still be completed in order to successfully update to version 9.
On your device
  1. Open the following link in a new tab: OverWatch Release 9
  2. Wait until this page has loaded:


3.  On your device, switch off mobile data (this will disconnect your device from the internet).

On the MEWP
  1. Stand in front of the control box as though you are about to drive the MEWP. The sensor expects to see you at arms length.
  2. Power on the MEWP.
  3. Enable Wi-Fi Connection:
    Sensor Swipe Method
    The system’s Wi-Fi module is disabled by default. In order to enable Wi-Fi, the user must turn the machine on and allow the OverWatch to begin boot-up until the green light is visible. Within 10 seconds of power up (as the chime starts to play), place the palm of your hand on the edge of the sensor then swipe your thumb top to bottom, bottom to top, over the sensor, covering and uncovering it completely. The LED will blink white in acknowledgement every time the sensor is covered then uncovered. Do this 3-5 times until you hear “Wifi On” being announced. Upon the OverWatch announcing “Wi-Fi On”. Using its SSID (format of 6253E-xxxx-xxxx) and generic WiFi password (12345678), connect your device to the Overwatch WiFi server.

    Dead-man Trigger Switch Method
    Follow the instructions below to switch on the OverWatch Wi-Fi with the dead-man trigger switch:
    Power down the platform control box with the ESTOP. Wait 10 seconds. Power up the platform control box with the ESTOP. Toggle the dead-man joystick trigger 10 times or more within 10 seconds after power up. When the OverWatch detects more than 10 trigger presses an announcement “WiFi On” will occur. Using its SSID (format of 6253E-xxxx-xxxx) and generic WiFi password (12345678), connect your device to the Overwatch WiFi server.
Back to your device
  1. Ensure mobile data is switched off.
  2. Ensure any VPN software you have installed is disabled.
  3. On your device connect to the WiFi access point provided by the OverWatch
WiFi SSID:OverWatch_6253E_XXXX_XXXX
WiFi Password:12345678
4. Go back to the “OverWatch Update” tab you opened in the beginning.

5. Click on the “Continue” button and follow the on screen prompts.
6. Depending on the firmware version you are upgrading from, the following page may appear. Follow the onscreen instructions.

7. If you are updating from an earlier than Version 8 software, then this becomes a two part procedure. Follow all onscreen instructions as the update progresses.
8. When the process is complete, a message will appear saying that the firmware update will take effect the next time the OverWatch is switched on.
9. Power off the MEWP and wait 5 seconds before turning back on.
10. Run the System Test. Running the System Test is required to resume normal operation. This verifies that the OverWatch ECU is receiving the correct signals it requires to perform its safety functions.
Select MEWP & Run System Test
  1. Stand in front of the control box as though you are about to drive the MEWP. The sensor expects to see you at arms length.
  2. Power on the MEWP.
  3. When the OverWatch starts up, Overwatch Version 9 is announced, put the Overwatch system into WiFi mode (as below in step 4).
  4. Enable Wi-Fi Connection:
    The system’s Wi-Fi module is disabled by default. In order to enable Wi-Fi, the user must turn the machine on and allow the OverWatch to begin boot-up until the green light is visible. Within 10 seconds of power up (as Overwatch Version 9 is announced), place the palm of your hand on the edge of the sensor then swipe your thumb top to bottom, bottom to top, over the sensor, covering and uncovering it completely. The LED will blink white in acknowledgement every time the sensor is covered then uncovered. Do this 3-5 times until you hear “Wifi On” being announced. Upon the OverWatch announcing “Wi-Fi On”. Using its SSID (format of 6253-xxxx-xxxx) and generic WiFi password (12345678), connect your device to the Overwatch WiFi server.
  5. Connect to the WiFi access point provided by the OverWatch as before.
  6. In your web browser, do not reload previously loaded IP address. Instead manually again enter the following URL: 192.168.4.1   
  7. The following menu page appears:

8. In the menu that appears, select “Setup”
9. The following page appears:

10. Select your MEWP model from the drop down menu.
11. Click “Set” then click “Proceed to test”
12. If a change of model is required then a password will be required to proceed.
13. A Password can be generated by opening the Overwatch Reconfiguration page
14. Follow the on screen prompts and manipulate the controls in the manner instructed to proceed through the system test.
15. If the test fails, retry the test, paying close attention to the instructions.

Warning
Special note: for Skyjack models whilst doing the System Test. The EWP will actually drive even whilst in the test mode. Nearby personnel must be made aware to stay clear of the EWP to avoid injury.


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