Gen3_ITC - Troubleshooting - Troubleshooting the Caterpillar 962K ITC

Gen3_ITC - Troubleshooting - Troubleshooting the Caterpillar 962K ITC

Notes
Gen 3_ITC List of problems and Solutions on a Caterpillar 962K
Problem: The boom won't raise and the cutout icon is showing on the display
Solution: 
You are trying to lift a load which is greater than the maximum capacity specified by the manufacturer rating for that attachment. Reduce the load on the attachment to raise the boom. Alternatively press and hold the override switch. This will temporarily shut off the safety system limiting capabilities to allow you to raise the boom.
Below: Override switch
 

Problem: Boom still won't move even while holding the override switch and the override icon is showing 00
Solution:
The emergency override function is enabled for 60 seconds or less after the switch has initially been activated. Once this time expires the safety system resumes it's normal limiting operations.
To engage the cut-out:
1. Release the switch
2. Press and hold again.

Problem: Engine won't start
Solution:
The EQSS Gen-3 safety system will never prevent the machine from starting. If the engine doesn't start, contact your local CAT representative for troubleshooting support.

Problem: The system alarms when trying to push the boom beyond its maximum angle 
Solution:
This is a safety feature built into the system to discourage the operator from over pressurising the main lifting cylinder.
If this occurs:
1. Engage the override
2. Lower the boom slightly to release the pressure
3. The system will disengage the cutout and alarms. 

Problem: The load reading is too high or too low when lifting a load with a known weight
Solution:
The safety system may require re-calibration. 

Problem: An icon with “LMS Fault” is shown on the display 
Solution:
This indicates a system fault has occurred. See Fault Codes

Problem: The light is dim or flickering on the signal light mounted on the roof of the cabin 
Solution:
This indicates the power supply voltage to the signal light is insufficient. This can occur if the engine is off and the Gen3-LMS is running from battery power. The voltage into the Gen3-LMS needs to be greater than 13.5V to ensure enough power is supplied to the signal light.

Problem: The drive speed is too slow when transporting the platform attachment 
Solution:
Lower the boom below the transport angle threshold to restore normal drive speed 

Problem: The crowd/dump doesn’t work on the platform
Solution:
The crowd or dump angle direction function will be disabled to ensure the platform angle remains level. 

Problem: The crowd/dump doesn’t work when connecting/disconnecting the platform
Solution:
When connecting/disconnecting the platform, press the override switch to enable the crowd/dump function 

Problem: The tyre pressure value does not change
Solution:
Replace the battery on the tyre pressure sensor:
1. Remove the sensor from the tyre valve
2. Use a spanner to separate the top and bottom half of the sensor.
3. After replacing the battery
4. Turn on the Gen3 (before reinstalling the tyre pressure sensor).

 

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